The Solutions Analyst will support the definition, delivery, and success of WellSky products. Work with stakeholders to document current and desired future workflow processes to define product requirements. Become an expert in defining, analyzing, and documenting software-integration requirements.

A day in the life!

You will be responsible for the following:

• Working with stakeholders to document current workflow state into process flow diagrams and translate into the jobs to be done framework
• Gathering and documenting product requirements by conducting market research with clients through multiple approaches including workflow observations, end user interviews, and focus group discussions
• Conducting analyses of product features, including user behavior analysis, A/B testing, segmentation/funnel studies, product-success metrics development, KPI's, and other product performance metrics
• Collaborating with the solution design team (UX/UI researchers, solution manager, solution architect and engineering managers) in the documentation of updated design for healthcare related software
• Communicating with stakeholders to arrive at consensus for user stories/projects
• Documenting user stores in an Agile framework
• Communicating product enhancements and features to stakeholders based on understanding of predictive analytics, requirements, and resources
• Looking for new ways to evaluate data and improve client experience

Do you have what it takes?

Required Qualifications:

• Associate or Bachelor's degree in Business Administration, Healthcare Administration, or related field
• 0-3 years of experience working with products/solutions in an Agile scrum environment
• Proficient in Microsoft Suite Applications

Do you stand above the rest?

Preferred Qualifications:

• At least two of the following:
  • Software design experience
  • SaaS, B2B, and/or enterprise-software experience
  • Healthcare experience
• Business-analysis, product-owner, and/or related experience
• Agile Scrum experience

#LI-AH1

#LI-hybrid

Additional job expectations applicable to this position include:

• Willingness to work additional or irregular hours as needed
• Working in accordance with corporate and organizational security policies and procedures
• Performing other responsibilities as assigned

WellSky is where independent thinking and collaboration come together to create an authentic culture. We thrive on innovation, inclusiveness, and cohesive perspectives. At WellSky you can make a difference.

WellSky provides equal employment opportunities to all people without regard to race, color, national origin, ancestry, citizenship, age, religion, gender, sex, sexual orientation, gender identity, gender expression, marital status, pregnancy, physical or mental disability, protected medical condition, genetic information, military service, veteran status, or any other status or characteristic protected by law. WellSky is proud to be a drug-free workplace.

Applicants for U.S.-based positions with WellSky must be legally authorized to work in the United States. Verification of employment eligibility will be required at the time of hire. Certain client-facing positions may be required to comply with applicable requirements, such as immunizations and occupational health mandates.

Here are some of the exciting benefits full-time teammates are eligible to receive at WellSky:

• Excellent medical, dental, and vision benefits
• Mental health benefits through TelaDoc
• Prescription drug coverage
• Generous paid time off, plus 13 paid holidays
• Paid parental leave
• 100% vested 401(K) retirement plans
• Educational assistance up to $2500 per year