At UnitedHealthcare, we're simplifying the health care experience, creating healthier communities and removing barriers to quality care. The work you do here impacts the lives of millions of people for the better. Come build the health care system of tomorrow, making it more responsive, affordable and equitable. Ready to make a difference? Join us to start Caring. Connecting. Growing together.

Health Services Director careers at UnitedHealth Group are anything but ordinary. Every day, our team has the opportunity and privilege to make a real and lasting impact on the lives of the individuals and families we serve. We push ourselves, and each other, to find smarter solutions that improve the health of our members while supporting them in meeting and exceeding their health goals. The result is a culture of performance that's driving the health care industry forward. Your work, your engagement, and your relationships will have an impact on the health of our communities today and will make the health care system better than it was yesterday. Join us. And start doing your life's best work.(sm)

Position in this function includes those responsible for management and administration of multiple Medical & Clinical Operations Functions, or managing general operations which are not specific to one of the functions in the Medical & Clinical Operations job family.

If you reside within the state of Wisconsin, you will have the flexibility to work remotely*, as well as work in the office as you take on some tough challenges.

Primary Responsibilities:

• Provides leadership to and is accountable for the performance and direction through multiple layers of management and senior level professional staff
• Work most often impacts a large business unit, or multiple markets/sites

You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested

Required Qualifications:

• Possess one of the following:
  
  • Active and unrestricted RN licensure in WI
  • Licensure in Social Work
  • or commensurate health plan experience
• 5+ years of experience in managed care or health plan experience
• 5+ years of clinical practice in a hospital, clinic, home care, or nursing home setting
• 5+ years of experience managing direct reports, both clinical and nonclinical staff
• Case management experience
• Disease and utilization management experience
• Proven ability in organization, ability to prioritize and delegate, and ability to maintain forward momentum in overall progress
• Resident of Wisconsin

Preferred Qualification:

• CCM Certified
• Experience in contributing to the overall health plan strategy that achieves business objectives and support efforts towards affordability goals
• Proven to display a high degree of organization, ability to prioritize and delegate, and ability to maintain forward momentum in overall progress
• Demonstrate critical leadership and management skills that develop positive working relationships with staff, with an emphasis on empowerment and positive motivation
• Demonstrate solid written and verbal communication skills
• Demonstrate the ability to work with all levels of key stakeholders, from member-facing front line staff to CEO, and national UHC leaders
• Demonstrate ability to clearly present to, and communicate with, state partners to support clinical and system thought leadership and to identify, address and resolve potential issues
  
  

*All employees working remotely will be required to adhere to UnitedHealth Group's Telecommuter Policy